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How to Find the Arch Email Address for Subscription Documents

In this article, you'll learn where to find the firm account email needed for Arch to receive portal access and email updates.

Updated over 11 months ago

When working with Arch, it’s very important to submit the specific Arch email address that is generated for your holdings to the subscription documents to ensure we receive email notifications. There are two different ways for you to find this information: one is seeing it generated after creating a new holding on the Arch portal and the second is looking on the Info tab on the holding itself.

Steps

  1. Navigate to the Holdings tab on the left-hand side of your portal

  2. Search or filter your holdings list to find the holding you need an Arch firm account email address for

  3. Click on the holding name

  4. Navigate to the Info tab at the top of your screen

  5. Grab/copy the email address under the heading Arch Email at the bottom of the Holding section

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